Shipping policy

At BoostPets, we aim to deliver your favorite pet costumes, dresses, and accessories as smoothly as possible.

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Time

We currently ship exclusively to selected countries within Europe.

Estimated delivery time is 7–14 business days after your order has been processed and dispatched. Delivery times may vary depending on your location, local courier services, customs procedures, and other unforeseen circumstances.

Shipping Confirmation & Tracking

Once your order has been dispatched, you may receive a shipping confirmation email with tracking information, where available. Tracking updates may take some time to appear.

Shipping Delays

While we do our best to ensure timely delivery, occasional delays may occur due to courier issues, weather conditions, customs processing, or other circumstances beyond our control.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate at checkout. BoostPets cannot guarantee delivery or accept responsibility for delays caused by incorrect or incomplete address information.

Contact Us

If you have questions about your shipment or need assistance with your order, please contact our customer support team through our website's contact page.

Thank you for choosing BoostPets!